What Our Customers Are Saying

  • Overall
    5 Star Overall Rating
    6/26/21

    I flew from Tucson, AZ to Elmira, NY to buy a bike from this dealer (Helen, mainly!) and rode it home. Was it the bike? Yes. The price? Yes. Was it the honest, upfront, helpful, go outta their way people who took personal time to deliver the bike to me? ABSOLUTELY BINGO! Don't kid yourself about "far away dealers" versus "big local dealers", it's the people and the service they provide that matters! If you have doubts about what I'm saying, put some "skin in the game" and call Helen or Cody! While you're there give a wink to "Blushing Paula" for me and get some fashion advice (thanks babe!), you wont be sorry. I flew all that distance and rode back 2400 miles and I have "no regrets"! I don't even doubt that there would be, "service, after the sale" if I needed it, even from this distance. Go see what "experience" gets you over "flashy" salespeople!

    Albert Mack, Tucson, AZ
  • Overall
    5 Star Overall Rating
    5/14/21

    I drove 6 hours from R.I. It was well worth the trip! Very nice people, this is my 6th Harley Davidson and so far this is the best dealership I've ever dealt with. They did exactly what they said they were going to do and stuck to their word. Thank you....

    john houle, Coventry, RHODE ISLA
  • Overall
    5 Star Overall Rating
    10/25/20

    10 months ago i purchased a Brand Spanking new 2020 Street Glide. I just got to tell ya, I walked in as a Customer and left as a Friend. The whole entire Staff bends over backwards to make sure your visit is a great Experience. I don`t know of many places that call you by your first name when you walk through those doors. They make you feel as if your their only customer........ That`s why i Keep coming back and referring eveyone i know ! Thanks Tioga HD......... !!!

    Rob Pasco, S Williamsport, PA
  • Overall
    5 Star Overall Rating
    9/13/20

    Just bought my second bike from Eisenhauer's. 2105 Ultra Limited and I love it! Helen you rock! No pressure sales, great parts, service and apparel departments. Everyone treats me like family. Helen, Claudio, Cody, Whit, Des, John, Billy (lets just say I listed the entire staff) and Pete is the most friendly and accessible owner I have ever met. You are a great team and will continue to get all of my business and referrals. Thanks guys!

    Denis Oliver, Bath, 14810
  • Overall
    5 Star Overall Rating
    9/13/20

    Made the trip down from Central NY. Staff was very friendly and helpful. Buying a Harley should be a Good experience and this dealership delivered!

    Todd Enders, Cazenovia, NY
  • Overall
    5 Star Overall Rating
    9/1/20

    Thank you for the Great Experience with my purchase of the 2020 Heritage 114. This is one of the best Harley's I have owned. After 47 years of riding it still is a thrill to twist the throttle on a new ride. Thank you All. Ride Safe

    Charlie Johns, Elmira, NY
  • Overall
    5 Star Overall Rating
    6/6/20

    Dear Tioga County HD, I cant thank you enough for making it super easy to purchase my CVO Street Glide! Reluctant to admit Im a car dealer and they treated our wholesale deal just as if I was a regular retail customer. Collectively the best group of staff I have ever experienced at any dealership (auto/moto etc.)! Working closest with Helen, Cody, Paula and Billy just wanted to give an extra thank you to them each individually. I whole heartily encourage anyone in the market for a new or preowned bike, parts, HD apparel or service to experience the difference!!!

    Frank Marcum, Wyoming, PA
  • Overall
    5 Star Overall Rating
    4/9/20

    I bought my bike mid March and I couldn't be happier with the staff at Eisenhauer's and my bike. Best dealer anywhere around, highly recommended. Thanks again Helen.

    Steven Cook, Berkshire, NY
  • Overall
    5 Star Overall Rating
    3/14/20

    Called dealership about bike I seen online. Spoke with Helen about it then went and checked it out. I got a great deal on my bike and would definitely recommend this dealership to anyone. I felt no pressure from any of the employees I talked to while there to buy. For that reason, a great deal, and Helen being ez to deal with it is worth the ride to this place. Thanks again.

    Wade V, Wapwallopen, PENNSYLVAN
  • Overall
    5 Star Overall Rating
    3/5/20

    I have been searching for a new bike for quite some time. I reached out via online quote originally back in September of 2019. Helen responded quickly via text and we spoke for a few days. I was unsure about what I wanted, as I wanted to fit my budget, but didn't want to "settle"...again. At no point did she pressure me or make me feel rushed. I decided against a bike at the time, as the season was ending, and I didn't want to make a large purchase and then not use it. As luck would have it, I submitted an online request again back in late February. Helen quickly responded again, and we picked right back up where we had left off. No pressure, quick responses, very detailed and accomodating. She gave me a great deal on my trade, and quickly settled on what I believe to be the perfect bike for me. I came down to the showroom, and finally got to meet her face to face. She is so friendly and outgoing! She walked me around, showed me the bike, went over financial details, and didn't try to pressure me when I said I needed to think about it and talk it over with my wife. The next day, I texted her and told her that I was going to do it! I went back down, got the paperwork taken care of, got some parts/accessories, and left with my 2020 FLHT Electra Glide Standard!The entire process, from beginning to end, was so smooth and comfortable. By far one of the best buying experiences I've ever had, and Helen was an absolute pleasure to work with! Same goes for the parts/clothing/service departments! Everyone had a smile on their face, was happy to answer questions, and never pressured any purchases. 10/10 I will be returning for everything I need/want for my HD desires!Thanks Helen and the Tioga County HD team!

    CJ Marshall, Horseheads, NEW YORK
  • Overall
    5 Star Overall Rating
    2/29/20

    Just drove 4 hours to look at and deal on a bike. I couldn't be happier. Great bike. Best deal I've found by far. Friendliest people ever. This is my third Harley. Cody,Tony,and Helen have a customer for life or until I'm too old to hold one up. Awesome team. Thanks a million.

    Mike Sponsler, Harrisonville, PA
  • Overall
    5 Star Overall Rating
    2/8/20

    Cody and Helen are the best, I drove 2 hrs. in the snow on Thursday to finalize my deal and they both came down and open up for me . That is dedication. I bought several bikes on them and never a problem. They go over and above what other dealer wouldn't, that's why they are the best. Pete has the best people you can find working there. Would not go anywhere else to buy a bike or accessories. By the way I think all 3 of us were nuts.

    DALE WERT, MIFFLINBURG, WORM1DEJAZ
  • Overall
    5 Star Overall Rating
    8/21/19

    I drove 4hrs to Eisenhauer Harley-davidson. This was my 12th dealership in 4 weeks. Helen called me in the morning to let me know the bikes I wanted to see were at the dealership and still available. When I arrived every bike was waiting for me. I didn't have a confidence I would find the right bike and fit, I was wrong. Helen was a pleasure to deal with. I decided on a bike and instead of driving back the next day she was able to locate me a uhaul trailer and we drove away with my 1st Harley-davidson. I will never forget how easy it was making this deal. I recommend to anyone to take the beautiful ride to Tioga Harley-davidson and give them at shot at your business. Thank you guys. See you soon.

    Randy Allen, Port Jervis, NEW YORK
  • Overall
    5 Star Overall Rating
    6/29/19

    I would like to thank Helen, Mike and Pete for their prompt and very professional servicing of my new Heritage I purchased last fall. With one call Helen got me prompt service. They are why belong to Endless Mnt HOG and will continue to be a repeat customer at Eisenhaures Harley.

    Don MacNaughton, Corning, NY
  • Overall
    5 Star Overall Rating
    6/18/19

    My Husband John Perla bought a 2019 Black Roadglide. Everything went smooth and Easy. Helen is definitely a true Experience Sales Person. 5 Stars all day long

    Tammi Perla, Arnot, PA
  • Overall
    5 Star Overall Rating
    6/18/19

    Bought a 2019 BLACK Roadglide Sunday. Helens the Best 5 Stars all day long. Highly Recommendable to all my Friends

    John Perla, Arnot, PA
  • Overall
    5 Star Overall Rating
    4/21/19

    Helen was amazing and went above and beyond to help out with the sales experience and parts as well

    Jeremy Taylor, HORSEHEADS, NY
  • Overall
    5 Star Overall Rating
    4/11/19

    Snowing I got there to pick up my bike so they gave me and my bike a ride home, a great way to start a new family!!!

    Randy Russell, Ulster, PA
  • Overall
    5 Star Overall Rating
    4/2/19

    Great dealership, wouldnt think about buying a motorcycle from any other dealer. I drove 10 hours round trip to buy from Eishenhauers. Great staff and they treat you like a friend.

    Ed Bonebrake, Edgar Springs, MO
  • Overall
    5 Star Overall Rating
    3/21/19

    Great Place !

    Bennett Weiskopff, Mansfield, PA
  • Overall
    5 Star Overall Rating
    3/21/19

    Pete and his staff is the best around!

    Ann Bashnick, Cogan Station, PA
  • Overall
    5 Star Overall Rating
    3/21/19

    People are what makes the Dealer Ship

    -Anonymous
  • Overall
    5 Star Overall Rating
    3/21/19

    Eisenhaur's Tioga County Harley Davidson is by far the friendliest...I have been in...Your staff is so amazingly nice...everyone treated me so well....even though I bought a used bike...I look forward to dealing with you again...hoping to buy a bigger bike one day!! Keep bringing us those fabulous events...Love them!! Thank you again to all of the staff!!

    linda potter, Ulster, PA
  • Overall
    5 Star Overall Rating
    3/21/19

    5 stars, highly recommend. Helen is dope and knows her shit. High five for the ladies of HD. Cody is now in my will after doing me a solid and making sure I was taken care of for my trip to VA. I got to hug a cpl mechanics which made my day since I had been deprived of male company for a while(all women camp outs). When my baby went under the knife they sent me regular updates with pics. Their driver is a cool customer. Killer goatee with hair reminiscent of Wade Garrett (that's Sam Elliott's character in Road House for those of you who were born after all the rad movies were made) They also have coffee.... it's drinkable, unlike the sludge they sell at the gas station down the road.

    Jessie Forman, Corning, NEW YORK
  • Overall
    5 Star Overall Rating
    3/21/19

    This dealership is so friendly and helpful. Has fun events. Owner is very personable and friendly. Always a big selection of bikes

    Carol Geiser, Wellsboro, PA
  • Overall
    5 Star Overall Rating
    3/21/19

    Claudio , Cody and the whole gang made our purchase easy, they were friendly and helpful. the experience every time we walk in eisinhauers is like hanging out with family and friends

    Donna Randy Belcher, Towanda, PA
  • Overall
    5 Star Overall Rating
    3/21/19

    This is my second bike purchase from Eisenhower's. Wouldn't go anywhere else. Love the staff .

    Sheila Golder, Hughesville, PA
  • Overall
    5 Star Overall Rating
    3/21/19

    We have a cabin in Sullivan County and often use that as our home base when riding in the Northern Tier. More times then not we end up at Eisenhauer's. The staff is always friendly and welcoming, even if it is just a rest stop. When i are in the market for my next bike, I will certainly be checking out what you have.

    Jane Wilt, New Holland, PA
  • Overall
    5 Star Overall Rating
    3/21/19

    Friendly folks, quality service, member of H.O.G.

    Bryan Forney, Coudersport, PENNSYLVAN
  • Overall
    5 Star Overall Rating
    3/21/19

    awesome place, everyone is always very helpful without being pushy.

    roy Preston, corning, NEW YORK
  • Overall
    5 Star Overall Rating
    3/21/19

    Great experience always dealing with the staff.

    Kenneth Cratsley, Painted Post, NEW YORK
  • Overall
    5 Star Overall Rating
    12/22/18

    My wife and I stopped at Eisenhauer Tioga HD - Mansfield to look at pre-owned bikes and were greeted by Claudio. He asked me a several questions which narrowed the search down to several bikes. He did an outstanding job answering questions and pointed out differences which greatly helped in selecting the correct HD. At no time did he pressure us to buy. My wife and I appreciated his approach, patience and knowledge. Claudio introduced us to the staff and they were all fantastic and we were treated like royalty. We live 1 hours away, but it was worth the time. My wife and I want to say thank you to Claudio, it was a pleasure working with you and the Staff at Eisenhauer Tioga HD. If you want a bike dealership with no pressure sales, that are knowledgeable with their products and friendly, look no further.

    Chris Doppel
  • Overall
    5 Star Overall Rating
    11/10/18

    In September My Girlfriend and I went on a 3 day 800 miles trip on the way home we stopped in Painted Post Ny to eat lunch when we came out of the restaurant I tried the Bike 3 times and the bike wont start I called Eisenhauers and they where going to run me a new batter 30 miles away one way Thats going way above the call of duty for someone they didnt even know and I wasnt even a customer They were on there way with the battery and I took the seat off and discovered the ground on the battery was loose so I called them right away and told them I got bike running and made it a point to stop by and personallyThank Them If Thats how they treat a stranger I can only imagine how they there a customer Thanks Again Steve Warner Carlisle Pa

    Steve Warner, Carlisle, PENNSYLVAN
  • Overall
    5 Star Overall Rating
    11/2/18

    Purchased a 2014 Ultra Classic from Eisenhauer.s Tioga HD. in Mansfield Pa. Our sales Helen Bechorn Did an outstanding job of showing us the Bikes we wanted to look at.. She did an amazing job of pointing thing out on the bike.. Walked us through the purchasing with no problems. Had us meet the staff .. Awesome.. This is the second ultra classic she has sold us . and hope it is not the last.. Thanks Helen for all your help. We will be happy with this new ride.. 5 stars for Helen Beckhorn or 100% Totally satisfied... John and Cindy Rinebold.

    John Rinebold, Towanda, PA
  • Overall
    5 Star Overall Rating
    8/15/18

    What a staff. What a friendly team. Got a great deal and was introduced to every employee present that day, all deaprtments. Everyone smiled and shook my hand. I was treated like royalty. The only reason I left was to ride my new Harley home.

    Jim Crease, sayre, PENNSYLVAN
  • Overall
    0 Star Overall Rating
    7/15/18

    Brian and the service department did a killer job to get my motor right guy are just fantastic thank you folks

    Tony Lorenzo, Williamsport, PA
  • Overall
    0 Star Overall Rating
    6/11/18

    Brian and the service department has gone above and beyond more than once to help us out when traveling through the area. They were very accommodating and always took care of us and got us back on the road quickly. Great guys to deal with.

    Adam Re, Newtown, PENNSYLVAN
  • Overall
    5 Star Overall Rating
    5/29/18

    Lee Miller is really great sales representative to work with. He took the time and waited for me to finally make the decision to finally buy my 2nd bike. He did not try and pressure me into something I really didnt want. Every time we made the trip up Lee would make sure to take time to talk with us. The staff is also very helpful with either cloths or parts.

    Thank you all

    Tangee Haagen

    Tangee Haagen, Milesburg, PA
  • Overall
    5 Star Overall Rating
    5/11/18

    Helen Beckhorn is a great person in your sales she know just were to look up all the financing and people to go to for the bike and parts

    robert modzelewski, gillett, PA
  • Overall
    5 Star Overall Rating
    4/19/18

    Helen is top notch when it comes to sales and customer care, it was a great experience buying my Street Glide at Tioga Co Harley..

    Brad Dodd, PA
  • Overall
    5 Star Overall Rating
    4/15/18

    This xg750 I purchased for my son 4/13/18 was truly another great experience. Lee Miller as always a consummate professional. The friendly and family oriented staff here is a great asset to your company. This my 5th Harley I have owned/Bought and my next one will be purchased through an Eisenhauer dealership. Thanks to Pete for a great transformation and leadership of this dealership.

    Ralph Briggs, Mansfield, PA
  • Overall
    5 Star Overall Rating
    3/16/18

    Was looking for a Ultra Classic and found the perfect bike at Eisenhower. Contacted Helen, she really pulled the deal together for me! A super experience out of the 4 Harleys I own by far the most pleasurable experience Ive had.

    Dave Swackhamer, Zionsville, PENNSYLVAN
  • Overall
    5 Star Overall Rating
    3/16/18

    Lee sold me a new Breakout, great salesperson..... I was at couple of other dealerships in the surrounding area and Eisenhauer's and their staff are by far top shelf ... definitely worth the trip to see them

    Mike Bastian, williamsport, PA
  • Overall
    5 Star Overall Rating
    12/30/17

    After 5 years of working at this dealership I have retired.The staff are all my friends and will always be in my heart.They strive to be the best in all that they do and I believe several of them are! Pete has improved the place and attitude of all employees I will always be in Cody both Mikes Pete and Ramseys debt! Thankyou folks ALL of yas customers included!

    John Winant
  • Overall
    5 Star Overall Rating
    12/13/17

    WORTH EVERY BIT OF AN 80 PLUS MILE TRIP TO BUY AND GET SERVICE FROM YHIS DEALERSHIP ! THEY TREAT YOU LIKE FAMILY ! ALWAYS A PLEASURE TO STOP IN AND SHOP OR JUST TO VISIT !

    LAIRD LUPRO, DRIFTWOOD, PA
  • Overall
    5 Star Overall Rating
    10/23/17

    Facebook

    Lisa Lindquist, BLOSSBURG, PA
  • Overall
    5 Star Overall Rating
    10/16/17

    Everyone is customer friendly. My husband is looking on website for a bike constantly. I am sure we will buy a bike from you sooner or later..

    Cindy Adams, Lititz, PA
  • Overall
    4 Star Overall Rating
    10/16/17
    Duane Baker, Wrightsville, PA
  • Overall
    5 Star Overall Rating
    10/16/17

    Drew did a outstanding job on my trike and when one light quite it was taken care of

    Frank Geyer, Morris, PA
  • Overall
    5 Star Overall Rating
    10/15/17

    It's hard to find a trustworthy dealership today yhat isnt just out to take your $ but when you visit Eisenhauers Harley Davidson they treat you like family. I will make the 1hour drive every time. BEST DEALERSHIP

    Daran Chappell, Odessa, NEW YORK
  • Overall
    5 Star Overall Rating
    10/15/17
    Will Groziet, Berwick, PA
  • Overall
    5 Star Overall Rating
    10/15/17

    Simply the best dealership I've ever dealt with anywhere. Highly recommend this shop to anyone for a great experience!

    Tony Harakel, Bernville, PA
  • Overall
    5 Star Overall Rating
    10/15/17

    I love my highly overpowered minibike........

    Jeff Monroe, Elmira, NY
  • Overall
    5 Star Overall Rating
    10/15/17

    Top notch costumer service. Always willing to go the extra mile to be helpful. Great selection of parts, accessories, clothing etc. More like friends and family rather than just employees and a place to buy stuff

    Jeremy Bencus, Wellsboro, PA
  • Overall
    5 Star Overall Rating
    10/15/17

    Had an outstanding experience! From beginning to end. I had Lee as my rep and he was awesome! Non pushy and very up front. Will be buying again from there! Outstanding staff makes you feel like family!

    Raul Carbajal, WELLSBORO, PA
  • Overall
    5 Star Overall Rating
    10/15/17

    I bought my 09 Streetglide when it was still Coxs,you made the trip to my area 2 to pickup bike and correct the problem without adding extra cost.a great dealer to do business with,thank you Eisenhaurer HD.

    Scott Hackenburg, Millmont, PA
  • Overall
    5 Star Overall Rating
    10/15/17

    Excellent experience! Went with my boyfriend to purchase his first motorcycle. He found what he was looking for on your site and it was on "Hold" when we arrived, which was great. Did not feel any pressure to make a purchase, which is exactly the kind of experience we were looking for. The process of going around to meet someone from each department was great. Excellent selection of merchandise, accessories, and parts. Store doesnt feel like a store it feels like a place to hangout and is very welcoming. Everyone made us feel welcome and like part of the Harley Davidson family even though we were clearly new to it. Enjoyed the discounts we received on merchandise and accessories for purchasing the motorcycle. Would highly recommend to anyone and first time buyers. They even took care of contacting our insurance company to set everything up while we were going on our department walk-through. Excellent experience, no pressure, very welcoming, highly recommended.

    Erika Bowe, Elmira, NEW YORK
  • Overall
    5 Star Overall Rating
    10/15/17
    John Perla, Arnot, PA
  • Overall
    0 Star Overall Rating
    10/15/17

    They always meet you with a smile And a hello. They where very helpful And went above and beyond to get the bike we wanted. Thanks Cody And Helen And all the staff there!!!!!!!!

    Roy Boom, Osceola, PA
  • Overall
    5 Star Overall Rating
    10/15/17
    Amanda DeFinnis, Berwick, PA
  • Overall
    5 Star Overall Rating
    7/16/17
    -Anonymous
  • Overall
    5 Star Overall Rating
    7/12/17

    Helen was awesome in helping us pic out our new bike. The parts and service team were outstanding making sure we had everything we needed. I honestly can't say enough about them. Thanks for everything

    John Bryerton, Waverly, NY
  • Overall
    5 Star Overall Rating
    7/10/17
    -Anonymous
  • Overall
    5 Star Overall Rating
    7/10/17
    Laurie Allen, Savona, NY
  • Overall
    0 Star Overall Rating
    7/9/17
    Terry White, Painted post, NY
  • Overall
    5 Star Overall Rating
    7/9/17
    Kkatherine Donovan, Towanda, PA
  • Overall
    0 Star Overall Rating
    7/9/17
    Tina Catalano, Wellsboro, PA
  • Overall
    5 Star Overall Rating
    7/9/17
    James Standish, Burdett, NY
  • Overall
    5 Star Overall Rating
    7/9/17

    Chapter member, bought my FatBoy S from you guys and you are all very friendly and helpful. Nice place to go for the events. Thoroughly enjoy just stopping in to say hi.

    Ernestine Ball, Elkland, PA
  • Overall
    5 Star Overall Rating
    7/8/17

    5 stars is not enough for the service I got on my tri glide . drew did a outstanding job .Brion worked with me and the parts desk made sure everything went smoothly

    Frank Geyer, Morris, PA
  • Overall
    5 Star Overall Rating
    7/8/17
    Rodney Williams, Newfield, NY
  • Overall
    5 Star Overall Rating
    7/8/17

    Best buying experience EVER!

    Mike Ahrens, Horseheads, NY
  • Overall
    5 Star Overall Rating
    7/8/17
    Rick Walden, Candor, NY
  • Overall
    5 Star Overall Rating
    7/8/17
    Denise Gibson, Elmira, NY
  • Overall
    5 Star Overall Rating
    7/8/17
    Lee Downs, burdett, NEW YORK
  • Overall
    5 Star Overall Rating
    7/8/17

    Love all of the information about the dealership and events that comes through email and Facebook ! It keep me well informed and reminds me that there is a special event or sale ! I also enjoy seeing the pictures of the smiling faces on the new bike owners ......

    Wendy Albor, Covington, PENNSYLVAN
  • Overall
    5 Star Overall Rating
    7/8/17

    Love the place and the people. Have taken few of my friends there to purchase bikes. I personally have bought 4 bikes from Eisenhower Harley Davidson two thumbs up

    Harry Paris, Blossburg, PA
  • Overall
    5 Star Overall Rating
    7/8/17

    Facebook

    Lisa Lindquist, Blossburg, PA
  • Overall
    5 Star Overall Rating
    7/8/17

    This is by far the best dealership I've dealt with. From the time I ordered my bike until I rode it home I felt as though I had just purchased it from a group of my best friends. This dealership is a real class act and I highly recommend them even if you are only getting a tee shirt. You will be treated as one of the family and your name will not be forgotten.

    Tony Harakel, Bernville, PA
  • Overall
    5 Star Overall Rating
    7/8/17
    William Rausher, Roaring Branch, PA
  • Overall
    5 Star Overall Rating
    7/8/17
    Chad Cummings, Mansfield, PA
  • Overall
    5 Star Overall Rating
    7/8/17
    Sandy Allen, Newfield, NY
  • Overall
    5 Star Overall Rating
    7/8/17

    The customer service here in very department is better any company I interact with. Any! Not just motorcycles... any company. I proudly and confidently refer friends and family knowing, no matter what their need.... they are in the best possible hands!

    Stephanie Bump, Athens, PA
  • Overall
    5 Star Overall Rating
    7/7/17
    Sonny Farnsworth, Horseheads, NEW YORK
  • Overall
    5 Star Overall Rating
    7/7/17
    Kristy Darrow, Columbia Crossroads, PA
  • Overall
    5 Star Overall Rating
    7/7/17
    Terry Dixon, Sayre, PA
  • Overall
    5 Star Overall Rating
    7/7/17

    I know I have put 5* for everything but there wasn't a higher rating. These folks are great, friendly not just because they sell stuff. Good people to know.

    glyn lloyd-jones, newfield, NY
  • Overall
    5 Star Overall Rating
    7/7/17

    I drive past my local HD shop to get to this one. Takes me an hour travel time. Your just treated right! Fair prices and good service, period....

    Robert Eder, Montgomery, PA
  • Overall
    5 Star Overall Rating
    7/7/17
    Patrick Foley, Washington, PA
  • Overall
    5 Star Overall Rating
    7/7/17
    Rennie Woodhouse, wellsboro, PENNSYLVAN
  • Overall
    5 Star Overall Rating
    7/7/17
    Kathleen Edger, Montour falls, NY
  • Overall
    5 Star Overall Rating
    7/7/17

    I have always wanted a firefighter shrine bike, with the help of Pete and Helen, they made my dream come true. This is a great dealership, whatever your needs the employees will go out of their way to assist You! You owe it yourself to give them a chance.

    Kevin Lindquist, Blossburg, PA
  • Overall
    5 Star Overall Rating
    7/7/17

    Great people very nice very helpful lee you the man

    George Patterson, Mifflinburg, PENNSYLVAN
  • Overall
    5 Star Overall Rating
    7/7/17

    Customer service before, during and after the sale is second to none. If your considering purchasing a Harley Davidson, this is the place to go, you will be glad you did,

    Chris T Ozmun Sr, Westfield, PENNSYLVAN
  • Overall
    5 Star Overall Rating
    7/7/17

    Every time we go the staff is very friendly, always willing to help. Even in time of need when they were so busy they came and picked my bike up. I know there is a couple places a little closer to me but this is my dealership.

    David Tobbe, Athens, PA
  • Overall
    5 Star Overall Rating
    7/7/17

    I visited the dealer originally to look at another brand motorcycle. Helen is an amazing no pressure sales woman who was able to make my dreams come true helping me too purchase my first Harley Davidson. Now all my motorcycle parts and accessories are purchased at Eisenhauer's as all the staff are very friendly and extremely knowledgeable. Thank you Eisenhauer's for making me a proud Harley Rider!!!!

    Michael Switzer, Bath, NY
  • Overall
    5 Star Overall Rating
    7/7/17

    This dealership treats you more like family than any other. I've been going through some rough times an they totally understood they were their not only for my bike but for me . Their team is fantastic I found my dealership an it's Eisenhauer Harley . It's a place we're your treated like family.

    Chad Chappell, Elmira, NY
  • Overall
    5 Star Overall Rating
    7/7/17

    This dealership treats you more like family than any other. I've been going through some rough times an they totally understood they were their not only for my bike but for me . Their team is fantastic I found my dealership an it's Eisenhauer Harley . It's a place we're your treated like family.

    Chad Chappell, Elmira, NY
  • Overall
    5 Star Overall Rating
    5/13/17

    Helen was awesome!!!

    Jeff Monroe, Elmira, NY
  • Overall
    5 Star Overall Rating
    3/19/17

    Well, went to buy parts for my bike and ended up trading and buying a new one and parts. Pete and Ramsey was great. Told them what i wanted to do and they made it happen. Real smooth transaction. The whole staff was great. My dealer of choice.

    Dale Wert, Mifflinburg, PA
  • Overall
    5 Star Overall Rating
    2/4/17

    Excellent, excellent, excellent job by Ramsey and his father Pete on a sale. Went in just to look around and found a beautiful Road Glide and between father and son they made the deal happen. Great people to deal with and the whole staff from the pick-up driver to the owner were of the highest caliber of courtesy, welcoming, and making sure everything was perfect. Highly recommend at least giving them a chance on dealing on a bike. I'm sure you won't be disappointed. Looking forward to future dealings. Number 1 in being fair and honest. Thanks guys.

    Frank Babcock, canton, PA
  • Overall
    5 Star Overall Rating
    10/24/16

    I did a search online and came across Eisenhauer Harley, I saw a 94 softail. so on a rainy Oct 8 2116, my wife and I road tripped to the shop. I had no real expectations, I figured we would look no harm in that "right" LOL wrong. As soon as we came through the door we were greeted by Helen, I told her that I was interested in 94 softail and out to the barn we went. (Still no expectations) Once there we were greeted by Claudio, He started it up, right then and there my long lost dream of owning a bike again became a reality. I had asked about customizing and was told absolutley. I was directed to John in parts and the progess began. I spent the next few hours getting the parts set up for my bike (while my wife shopped Ut Oh LOL). once all the details were sorted out we left with the feeling of a family reunion, happy. Moving now to 10/21/16 I had called John and was told that my front end wouldn't be there till Nov 18th (bummer) so I ask to be transfered to Helen, but she was available, 10 mins later she called me back. I told her that I was interested in the 2001 softail we talked for a few. 10/23/16 I walked though the door and was greeted by Helen with hug lol she took me to 2001 started,ran it "BOUGHT IT"........I know that this seems long winded. But the moral to this tale is "Kiddies" is I don't care how far you have to travel. This family atmosphere place is the place to go. They treat you with respect and dignity.

    Bill Leverton, Pine City, NEW YORK
  • Overall
    5 Star Overall Rating
    8/29/16

    Thanks to the crew at Mansfield HD. Was on a trip from NJ to Wellsboro and lost my stator. Was staying at the Sherwood motel and Tanya told me to go see Big Mike. He took the time out to personally get the stator changed so I didn't have to limp home. Great hospitality and service. You guys rock!

    Larry Hager, Fords, NJ
  • Overall
    5 Star Overall Rating
    7/31/16

    I'd recommend everyone buy here. I was working specifically with Cody as well as comparing prices to other dealers in my general area. I'm not a man with a lot of time and over 1/2 the dealers I talked to are into the "Come in so we can pressure you into a sale" tatic.Eisenhauer's was not like this. Cody clarified everything through email. They did a bike evaluation through pictures. And we agreed upon a price. When I got up there they didn't try to nitpick my bike to get more money out of the deal. They stuck by their word.The loan had an error on it. It ended up being $50 in my favor. Regardless of that Cody told me that he was sorry for the inconvenience and let me pick out two shirts from the store.This was a really incredibly pleasant experience. The owner was amazing and talked to me like I wasn't just a sales # but like I was a friend. Would definitely go back.

    Jordan Shaffer, Coal Township, PA
  • Overall
    5 Star Overall Rating
    6/13/16

    We had been shopping for a new bike for some time when on a rainy Sunday noticed that Eisenhauer's was open. We drove down to see a bike that I liked from their website, and met Claudio out front and asked about this bike. Claudio took the time to show us the bike and go over every feature in detail and then introduced us to the Sales manager Cody. Come to find out it was Claudio's Day off and he was just hanging out, yet he allowed us to suck up about and hour of his day. It rare to see such dedication from an employee . Needles to say Cody was excellent to deal with and met our requirements for the sale and we bought the 2014 Ultra Classic. I am very pleased with the service and all of their employees. I will definitely be doing business with them in the future. P.S. The bike is perfect.

    Tim Cooper
  • Overall
    5 Star Overall Rating
    6/7/16

    Tioga County H.D. is worth a visit ! My wife and I traveled 180 miles on my 05 Road King to look at a 13 Electra Glide Ultra Classic. Guess what ? We road home on the 13 Ultra Classic ! What an awesome bike buying expereance, the sales dept. was friendly,helpfull, and more than happy to assist us. After I purchased the bike, I picked out some parts and accessories for the bike, and the service department took my bike in back and put them on asap. They made some adjustments to the bike that I requested with out any questions. The service dept. is awesome!! If your in the market for a new bike or just want to go for a ride, it's worth stopping in to look around, or pull up a chair out on the deck. I'm glad we made the trip down to Tioga County H.D. we met some great people, I couldn't be happier with my new bike. Thank You so much for your hospitality, you guy's rock !!

    jeffrey hill, dunkirk, NY
  • Overall
    5 Star Overall Rating
    3/27/16

    Everyone here is so helpful they are wonderful people and they will bend over backwards to help you out.

    I recommend this place to everyone,

    Steven Thomas, Gillett, PA
  • Overall
    5 Star Overall Rating
    3/1/16

    From looking to final delivery of our 14 Heritage everything was smooth and top notch. A very great experience. The staff went above and beyond to help and make us feel right at home. We would highly recommend this dealership to anybody. We will be back to visit or buy clothes ,parts, or maybe another Harley.

    scott and tammy karge, dushore, PA
  • Overall
    5 Star Overall Rating
    1/15/16

    It all started with an inquiry about a bike they had listed on the website, and an evaluation of my trade in. Jack got right back to me about making a deal, and we did just that. I loaded up, made the hour trip, and sealed the deal. Big Mike was awesome, went through the Harley big book and got all the parts and accessories that I wanted for the bike. They installed everything and got it ready to roll. Everyone was great, from the time I walked in the door, right through to delivery. I never even heard the bike run till Billy delivered it today, right on time like Brian scheduled. It sounds amazing! I give this dealer an A+ 5 star for the commitment to customer service. Helen, (who I have bought bikes from before), I don't want to leave you out, you are the best, and you know I will be back for another bike in the future. Thanks to all of them, can't wait till spring, LET'S RIDE!

    L C, Van Etten, NY
  • Overall
    5 Star Overall Rating
    7/7/14

    I dont typically write testimonials but with the team at Cox's I have to! These guys are great and understand what it takes to keep a customer happy! I was on a trip from Southern New Jersey for an extended weekend and just prior to starting my 350+ mile trip home I had two warning lights come on. I stopped over at the dealership and these guys stopped what they were doing and took care of my bike like I have been a customer there forever. They got me back on the road and took care of us while we were waiting. Jack the General Manager and Mike Stone the Technician went above and beyond. I run a similar type retail business and if I were closer I would want these guys on my team! Way to go guys and we look forward to stopping in for a visit the next time we are in town.

    Scott Harvey, Manahawkin, NJ
  • Overall
    5 Star Overall Rating
    6/15/14

    We were from out of state, needed a part for my saddlebags. It was a Monday. They opened their doors for us. We greatly appreciated Paula's help. She helped get us on our way. Thank you Paula and thank you Cox's northern tier HD. We would recommend you to everyone.

    Larry Ward, Napoleon, OH
  • Overall
    5 Star Overall Rating
    6/29/12

    I want to start out by saying that this dealership is the best!!!! My wife and I were looking for a dealership to buy our first Harley from,and after reading the reviews on the internet for Cox's ,we are sure glad we took the 90 mile trip on Sunday,June7,2012 to buy our first 2012 Harley Fatboy. We have nothing but good things to say about our first experience on buying a Harley.A big thanks to Cody our salesman for helping us with everything.What a pleasure you are to deal with.Also a big thanks to Daran for spending hours with us on accessories for a new bike.These two guys are awesome!!!! And a very big thanks to Rebecca and her little dog for all the help picking out helments and shoes!!!And a big thanks to the service guys who put all the additional accessories on. Great job!!!This dealership is simply the best so thank you all for all you have done for us and we will definantly be back!!!!Sure do enjoy the new bike!!!! THANK YOU!!!!! Richard(Bud)& Deb Woods

    Richard Deb Woods, Eldred, PA
  • Overall
    5 Star Overall Rating
    6/13/12

    Did not purchase my Bike here, this time, but will probably purchase my next one in 2013 at your dealership. Since we started buying parts and clothes at your dealership, we have been nothing but totally satisfied. We have become very satisfied with all staff if sales,parts and service, so far. Like I stated, I bought my new one this year, but the lady is getting her permit and taking the safety course this year and we are purchasing her ride in early spring 2013. Either FL-D or possibly another RoadKing for her. Just wanted you to know that we are thinking about your dealership.

    Robert Reed, Elmira, NY
  • Overall
    5 Star Overall Rating
    5/31/12

    Cody. Thank you for helping me with my purchase of my first new harley. Your a great guy. We got exactly what I wanted and you gave my girlfriend store credit for clothing. Thank you guys so much for making me feel welcome and not just a number.

    nate muthler, jersey shore, PA
  • Overall
    5 Star Overall Rating
    4/29/12

    I like that each time we walk in , we're greeted by first name."Rubber Side Down"

    Robert Treat, Tioga, PA
  • Overall
    5 Star Overall Rating

    Cox's Northern Tier Harley Davidson Dealership is by far the BEST dealership I have been too. I travel alot for business all over the country and get to go to alot of dealerships...though many physically look the same, the people at Cox's make the dealership stand out like no other! From Sales and Parts to Service, this dealership is second to NONE!

    Robert , Elmira, NY
  • Overall
    5 Star Overall Rating

    Nice place to shop.. The Harley shop is neat and very clean. Good bunch of people working there..

    Brant , Cross Fork, PA
  • Overall
    5 Star Overall Rating

    The staff at this dealership is very helpful and will go out of the way to help make sure that you are taken care of. I am very happy to have a dealership localy that is willing to go the extra mile to make sure you get what you need!!

    -Anonymous
  • Overall
    5 Star Overall Rating

    Just had new pipes put on my bike. Jack and Don arrived in a timely fashion to both pick up my bike and to deliver it back to me when the installation was complete. Just want to thank them for their promptness and professionalism. My bike looks and sounds great. A big thanks to the "service staff" at Cox's as well, for a fine job installing the pipes. Again, bike sounds great!! And a big thanks to Jimmy for helping with picking out just the right pipes!

    Curt , Wellsboro, PA
  • Overall
    5 Star Overall Rating

    Every time I come to the Shop I am reminded of what being a Member of the Harley Davidson Family means! Everyone at Cox's is so friendly, helpful and sincere. The selection of parts and motorclothes is always outstanding. I really appreciate the Motorclothes being in size order with sizing that is easily read. This might not sound like much to some people but it is certainly a convenience for me as a customer. It's not hard to see why you are one of the top dealers! It is great to see the dealership so involved in the Harley Owners Group Chapter also! Thank you

    -Anonymous
  • Overall
    5 Star Overall Rating

    We can't say enough good things about our experience with Cox's H-D in Mansfield, from when we decided to buy our '06 Ultra Classic there, until we could no longer ride. We have nothing but good memories of when we would stop in to either buy some more chrome, have a check-up done or just talk to friends. They sold us our bike (our first Harley) at a price that we just could not refuse, and it was my husband's early retirement gift to himself. We put over 10,000 miles on it during the Summer of '07 and had full intentions of putting more and more on it in coming years, but on October 8th of 2007, we had a serious accident on it that put an end to our riding permanently. It will take a very long time for us to recover from that terrible day when a man, out enjoying the afternoon too in his Corvette, stopped paying attention to the road and decided to make a turn right in front of us. We were riding on Route 6 where the road is clear and we were very visible. I have to tell you all that no matter how experienced you are at riding, it may not be you at fault but *the other guy*! Our helmets saved our heads and faces with not a scratch on them but our legs didn't fare as well. Our medical bills are unbelievable, from the helicopter transports to the 47 days we spent in hospitals from our injuries. I can't find enough zeroes to put the cost here for all of that, and you can't put a price on limbs for sure. I wish for all of you a safe and fun filled riding season! We would be out there with you if we could, but instead you will be with us in thoughts and prayers. Ride Safe but watch out for the other guy! To you all at Cox's H-D, thanks for everything and never stop giving the great service and fun times that can be had there. We will never forget it all! We love you guys! Terry and Joyce Hall

    JoyceTerry , Coopers Plains, NY
  • Overall
    5 Star Overall Rating

    We were stranded with a flat tire on Memorial day. They retrieved the bike and both of us within an hour and a half. We were back on the road an hour later (after a free lunch). Service dept was courteous, efficient, all around super experience. THANKS EVERYBODY

    Mike , Owego, NY
  • Overall
    5 Star Overall Rating

    The overall BEST dealer in the Region.

    Jim , Milton, PA
  • Overall
    5 Star Overall Rating

    I bought my 1st HD today and it was a great experience,the guys at the dealership were very nice,and the girls to . it was a pleasure doing business with them.Everything was top notch from start to finish. thank you all,i love my new HD

    Phil , pine city, NY
  • Overall
    5 Star Overall Rating

    great place to buy a bike sales people were very helpful and took all the time necessary to get me into the bike I wanted

    Fred , avis, PA
  • Overall
    5 Star Overall Rating

    I want to thank the dealership for promoting riding. They sponsored a mileage contest that I was succesful in winning. I love to ride and with the help of Cox's Harley it makes it much more enjoyable. I logged over 17,000 miles between March 1st and Oct 31st 2008. Maybe more in "2009". Now you know how much I like to ride. What makes the difference is having the right gear. That's another great department, Motorclothes, they always willing to help me gear up for my type of riding, from gor-tex rain gear to leather coats, gloves, to the neatest tee's and helmets. Service helps me keep my Harley super dependable and road worthy. They are great. Can't say enough about the parts guys, WOW they have it all or will make every effort to get what you need. Sales will help you get the right bike for your riding needs. The right bike fit is important.. My Harley is a Bagger and she allows me to find a freedom never known, before the Harley experience. Thank you Cox's for every thing. You are my dealer by choice. You are the best! Howie

    Howie , lawrenceville, RI
  • Overall
    5 Star Overall Rating

    My husband and I have purchased three Harley Davidson's from Cox's and have had excellent service from everyone. They treat us like family, they know us by our first names when we walk in the door. We will continue to buy from Cox's Harley Davidson. Thank you to everyone that works at Cox's for treating us like family.

    Tammy , Tioga, PA
  • Overall
    5 Star Overall Rating

    Professionalism, customer service, and by far the overall leader for best dealership in PA to purchase a new Harley Davidson.

    Corey , Milton, PA
  • Overall
    5 Star Overall Rating

    Dealership was very easy to deal with. Everyone was extremely courteous and helpful. Your pricing was by far the best that I found in the central Pennsylvania area. I will definitely recomend your dealership to anyone in the market for an HD. You have earned my repeat business in the future.

    Chad , newport, PA
  • Overall
    5 Star Overall Rating

    I just have to say that the people that work at this dealership are fantastic!! Thanks to all for putting up with me every other day coming in to get more chrome and asking stupid questions!! Every one is always very helpful from parts to sales to service or whatever corner you look in. I look forward to making another bike purchace from you someday and likely another after that. Keep up the good work.

    Jeremy , wellsboro, PA
  • Overall
    5 Star Overall Rating

    UNLIKE SO MANY HARLEY DEALERSHIPS I HAVE FOUND THIS ONE IS THE BEST....MY EXPERIENCE WITH THEM WAS FIRST CLASS..GOOD PEOPLE TO DEAL WITH....I LEFT WITH 2 2009 BIKES ON MY VISIT WITH THEM...SOME TIME I WILL WANT ANOTHER AND I WILL GO BACK FOR SURE...I MUST OF PASSED 20 HARLEY DEALERS GETTING THERE BUT I WILL GO BACK....A 8 HOUR DRIVE FROM LERONA WV

    JULIUS , Lerona, WV
  • Overall
    5 Star Overall Rating

    What a nice place to buy my Harley. Will tell all my buddies to make the short drive up from Williamsport. Thanks again

    Jim , williamsport, PA
  • Overall
    5 Star Overall Rating

    made me feel right at home!answered all of my questions with honesty,in the toughset of finance times you can still find some honest people out there and still took care of it with a hand shake and i found all of this at cox's harley davidson,GREAT PEOPLE!!!

    Tom , addison, NY
  • Overall
    5 Star Overall Rating

    I should have done this last year so here it goes.I was getting ready for my bike trip to denver and idaho across route 80 I think, any way I had a back tire installed at horsepower, I paid and left traffic was heavy but with anew back tire i chose to be good to the new tire, got my spot traffic ahead was slowing for a red light the right lane was stopped,and that is when it happened, a women stop and left room for a chevy van to get out, he claims she waived him out but I was already in that spot I knew i was goin to hit and did. So much for my trip. Fastforward a bystander, a cute bystander went to horsepower to get them to come and get my bike. Before I was taken away they arrived.I contacted state farm as where the bike was.they call hp with a few days the message was given to a girl working motorcloths and other merchandise, she knew where the message was suppose to be forward to, fo what ever reason service manager never got it, I lost two weeks I wanted to have any decisions made before leaving for the west. I called Coxs on tuesday and taiked with Don he said he would go get the bike the next day and he did, I unfortunetly put Don in a hot seat.Don took the bike got to service where The then service manager had a mechanic start working on it, the next day state farm was up to look at it. A total of 3 days and I had made some decision that were need gave the job to Coxes.Any issues that came up were taken care of with out any bickering, just we will take care of it. I really liked that when you walk in someone always says hello, They, including Jack will go out of their way to help you. Great Dealership super people,great events good place to be seperated from you money. later Mike Turner 07 FLHRC 103 screaming eagle kit.

    Mike , muncy, PA
  • Overall
    5 Star Overall Rating

    The people and the service was excellant. We took our kids to look at bikes with us and everyone treated them like we were family. I would highly recommend at least visiting or even buying a bike from them. We bought a used bike and they treated us like we were buying a brand new one. We will definatly go back for our next bike and wont even consider another dealer.

    Mark , Roaring Branch, PA
  • Overall
    5 Star Overall Rating

    When we walked into the shop for the first time, we were treated great. From sales to parts, everyone is friendly and takes time to talk to you. So much different then other dealerships that we had been to. Love our Fat Boy we bought...waiting for weather to warm back up to get a lot of ride time in. We will be going to Cox's for all of our Harley needs and will recommend this dealership to friends. Thank you

    Dawnette , coudersport, PA
  • Overall
    5 Star Overall Rating

    From the time I sent an email to Cox's and got a reply I was hooked. I sent an email to several dealerships in Jan of 2007 looking for a new 2007 FLHX in gloss black without security and at MSRP. The next day I got a reply and drove up to seal the deal- to this day the 3 other dealerships have never replied??? I have had many great trips to Laconia, Rolling Thunder and all over Pa and I have Cox's to thank for that! A great dealership and a great salesman- Thanks Jack!

    Andy , S Williamsport, PA
  • Overall
    5 Star Overall Rating

    You want a Harley, talk to Jack. He will get you on one. Experience at the dealership was great. Plus they got sunblock in the bathroom!

    Corey , Milton, PA
  • Overall
    5 Star Overall Rating

    Highly experienced, qualified personel. This is my second bike through this dealership. That must say something in itself.

    David , Middlebury Center, PA
  • Overall
    5 Star Overall Rating

    This is one hell of good place to do business. Their selection is mind blowing, yet they went outside of their store to get THE bike that I wanted. Everyone is super nice, including Steve, the owner. No one was the least bit pushy. Just helpful. And the bike I bought? A new 2010 Rocker C. What can I say, other than this motorcycle is absolutely perfect for me. This is the best Harley dealer that I've ever had the pleasure to do business with. And just so you know, I live full time in Connecticut!

    Mark , Old Saybrook, CT
  • Overall
    5 Star Overall Rating

    YOU GUYS ARE GREAT!!! WE WILL DEFINETLY KEEP COMING UP TO YOU ALL!! THANK YOU!!

    LAURIE , JERSEY SHORE, PA
  • Overall
    5 Star Overall Rating

    Cody spent hours helping me decide which bike was right for me and now every time I walk into the dealership he remembers me by name and helps with any questions I have. That's a quality you seldom find in a salesperson anymore. Thanks for making my first Harley a good experience.

    Richard , Allenwood, PA
  • Overall
    5 Star Overall Rating

    just wanted to say thanks. my wife and i were on our way to the grand canyon of pa when our bike broke down. we had the bike towed to your dealership on a sunday.and you guys had a tech. come in and fix our bike and get us back on the road. in the same day. we thank you again for all you did for us to get us back on the road. thanks bill & toni

    Bill , Hamburg, NJ
  • Overall
    5 Star Overall Rating

    I started dealing with Cox H-D just last year. 08-01-2010. I have high expectations when it comes to where and how I spend my hard earned money. I don't usually take the time to write notes like this but, since I started dealing with cox H-D they have ALL gone above and beyond to take care of me and my wife Cindy. Starting with sales. Jack was great to deal with and remains involved even after the sale. Rebeca has been available and willing to help when needed. The parts guys always take the time needed to get me exactly what I need when I need it and service goes the extra mile to get me in and out. Even when the shop was backed up they were able to get my bike in and ready for a unexpected trip at the last minute. You are all a pleasure to deal with ! Thank you all very much ! Peace Sam Iusi Jr.

    samuel , Morris, PA
  • Overall
    5 Star Overall Rating

    I HAVE RECENTLY PURCHASED MY 4TH MOTORCYCLE FROM THIS DEALERSHIP. I CAN TRULY SAY THAT IT IS A PLEASURE TO STOP IN AND SEE THE FRIENDLY PERSONNEL AT COX'S. WE LIVE APPROX. 200 MILES FROM HERE BUT IT HAS ALWAYS BEEN WORTH THE RIDE. OUR SALESPERSON (JACK) HAS ALWAYS BEEN FRIENDLY, COURTEOUS, AND VERY PROFESSIONAL. FROM THE TIME MY WIFE AND I WALK IN THE DOOR WE FEEL VERY COMFORTABLE AND WELCOME. I WOULD HIGHLY RECOMMEND THEM TO ANYONE LOOKING TO PURCHASE A MOTORCYCLE OR JUST TO STOP AND CHAT WITH THEM. IM SURE YOU WILL BE HAPPY !!!!!!!!! HAPPY CUSTOMERS, BILL & WENDY HOKE DALLASTOWN,PA.

    Bill , DALLASTOWN, PA
  • Overall
    5 Star Overall Rating

    Well where to begin.. I bought a used bike, a 2004 Road King in the summer of 2010 from an outside source (not a Harley Dealership). I ran into problems and without ruining anyone's name or dealership they were big problems. Unfortunately, my first choice in repairs was a private mechanic that apparently wouldn't admit defeat. This added to my issues and shame on me for not going to a reputable dealership such as Cox in the first place. I did some shopping around of course trying to save a few bucks and the only lesson (very valuable lesson) I learned was that I should have went to Cox Harley Davidson in the first place!! I talked to pretty much everyone there (Becca, Darren, Jack, Jean, Jason and Mike) at each department and no matter what route I was to decide to take I knew I was in very good hands. I felt confident from the first meeting that I would either be riding a different bike purchased at Cox soon or mine would be fixed by this outstanding team of people!! In the end we went with a re-man of the bike through Harley and even "beefed" the old King up a bit, but that's really not the end to this story. The whole team at Cox was incredible.. from showing me all possible options, complete description of the issues, proof of the damage my bike suffered, and even some tips on selling my good "over priced after market parts" I was convinced I needed (from others involved). Sales, Admin, Service and the overall "family" just overwhelmed me with a good feeling!! Thank you so much for making a very bad experience now feel extremely good. I will see a lot more of everyone there and feel comfortable saying I would consider the whole group as new friends!! They remembered my name from the very first visit, they were all onboard with my bike issues, and I just can't say enough about the whole customer experience!! Thank you, and I look forward to doing many years of business as well as confidently referring anyone to you there at Cox/Mansfield!!

    Kevin , Gaines, PA